Privacy policy

We keep things simple: we don't use cookies or trackers. We only process the details you choose to share when you contact us.

What this covers

This policy explains what we collect when you contact us, how we use it, and your choices.

Data we collect

We do not use cookies or analytics. The only data we collect comes from your direct contact.

  • Contact form submissions: name, email, company, and message you provide.
  • Emails you send us directly: any information you include.
  • Operational metadata from our form provider (Formspree), such as timestamp and IP, used for spam protection.

How we use your data

  • To respond to your enquiry and provide the services you request.
  • To improve spam prevention and protect the service from abuse.
  • We do not sell, rent, or use your data for advertising.

Sharing and storage

We keep sharing to a minimum and retain data only as long as necessary.

  • Form submissions are processed by Formspree, our form vendor, to deliver your message to us.
  • We store enquiries in our email system and internal records to follow up on your request.
  • We retain enquiries only as long as needed for our work together and to meet legal obligations.
  • We delete or anonymise data on request unless we are required to keep it.

Your choices and rights

You stay in control of your information.

  • Ask for a copy of the data we hold about you.
  • Request corrections or deletion of your data.
  • Object to or limit our processing where applicable.
  • Contact us to exercise these rights or raise any concerns.

To exercise your rights, email or call 01992 877 255.